YOUR ACCOUNT.
CLEAR TERMS.

Who provides MSR

My Sports Resume is operated by AUSTIN BLANCH, NATHAN JOHN, a sole trader trading as My Sports Resume, ABN 17 680 915 364, in New South Wales, Australia. Contact contact@mysportsresume.com.au or use Help & support.

These terms apply when you agree to them. They do not record acceptance on behalf of existing users or remove rights relating to an earlier purchase.

Your account and sporting profile

Account holders must be 18 or older. A parent or legal guardian creates and manages each under-18 athlete’s profile. Give accurate details, keep your sign-in credentials private and tell us if someone else may have access to your account.

MSR helps athletes keep a sporting resume, manage highlights and explore opportunities. Creating an account does not verify an athlete or approve a professional role. Clubs, schools, coaches, scouts and other sporting professionals need the relevant reviews before restricted tools open. A directory listing alone does not mean an organisation has joined MSR or endorsed a user.

Membership, renewal and cancellation

One membership covers one athlete across their sports. Website plans cost $4.99 per month or $49.95 per year, billed in Australian dollars. Twelve monthly payments total A$59.88. Annual membership is charged as one yearly payment.

A paid subscription automatically renews for the selected monthly or yearly interval until you cancel future renewal. Check the total, interval and next billing date shown at checkout and in your account. MSR is not currently registered for GST and does not add a GST charge.

To stop the next renewal, open Membership, select Manage billing and complete cancellation before the next renewal. Your access continues until the end of the period already paid for. If the billing tool is unavailable, contact us for help. Cancellation of renewal and a refund request are separate.

An active paid membership or confirmed free year is required to create, edit and download the finished sporting resume. Privacy controls, reporting, access to personal information and account-deletion requests remain available without a paid membership. A copy of your personal information is separate from the designed resume download.

Stripe processes website payments. Do not pay again because a confirmation page is slow: check your membership or contact support first. A deletion request does not itself cancel a subscription; use Manage billing as well, or ask support to help with both.

What adults and juniors can use

Eligible adults aged 18 and over can choose professional discovery, apply to club opportunities and submit a highlight to public Showcase. Club-supplied listings are labelled and are not independently verified. Privacy choices, consent and review still apply. Membership never buys verification, a higher talent ranking, selection, a contract or a guaranteed trial.

Under-18 athletes have private, parent-managed resumes and highlights. A parent or legal guardian can choose a specific highlight for public Showcase after giving separate public-sharing consent. Junior resumes remain private. The managing parent may separately enable limited player-manager discovery, share a sporting summary with a chosen club and apply to junior club opportunities after reviewing what will be shared. Clubs and checked player managers may request contact through the parent account. Only the parent can accept release of their confirmed account email for 14 days, decline, stop access or report a request. There is no direct child contact or child-submitted application. A public Showcase clip does not itself authorise discovery, resume sharing or contact. Where private school connections are available, the parent starts the connection and controls contact consent. School and guardian checks are separate. MSR does not provide schools with the child’s contact details or a way to contact the child directly.

Free-year offers

The national launch offer provides one free year for the first 100 eligible athletes whose applications receive a confirmed allocation. Submitting an application alone does not reserve a place.

When the local club offer is open, athletes who played for a listed eligible Grafton or South Grafton club in 2026 or will play for one in 2027 can claim 12 months free. Eligibility is based on the listed club and season, not residence in postcode 2460. The athlete or managing parent declares accurate participation. MSR may review the claim and remove this free entitlement if the declaration is inaccurate; the account and saved records are retained. Contact support to ask for a decision to be checked. These places have no allocation limit and do not use national first-100 places. Previously activated free years retain their original dates. The separate club-organisation offer is unchanged.

A free athlete year covers all of that athlete’s sports. Active free years keep their original dates and are not extended by claiming a second offer. Separate eligible siblings may each receive a place. Earlier membership or uncertain billing history may need review before an allocation is confirmed.

No card is required for a free year and it does not automatically become a paid subscription. Your account confirms activation and expiry dates. After a free year ends, check current offer eligibility or choose a paid plan to continue. Applying for a free year does not automatically cancel or change an existing paid subscription.

Your resume, photos and highlights

You keep ownership of content you own. By uploading it, you give MSR permission to store, process, review and display it only as needed to operate the service and carry out your sharing choices. This is a non-exclusive permission; it does not transfer ownership or give MSR permission to sell your content.

Upload only material you have the right to use and share, including the footage and music, and obtain appropriate permission for identifiable people. Being in a video does not necessarily mean you own the recording or soundtrack. Do not upload unlawful, abusive, exploitative, misleading or unauthorised material or someone else’s private information without permission.

Private clips stay subject to their access settings. Adding a clip to public Showcase is a separate choice made by an adult athlete or the parent or legal guardian managing a junior athlete. Explicit consent is required for each submitted clip; it appears when video processing finishes. An approved entry shows the nominated reel, display name, sport, selected category and vote total. It does not publish your account email or every saved clip.

You can withdraw an entry in My highlights. It is removed from the public feed and results; already-issued playback links expire shortly afterwards. MSR cannot retrieve copies that other people saved while it was public. Limited records and backup copies may remain as explained in the privacy policy.

Showcase explains the current voting rules and weekly results. Each confirmed account can add one star to each reel in the current competition week and support as many different reels as they like. You can remove your selected star or add it again while voting is open; repeated submissions do not add extra stars. You cannot vote for your own entry. Awards reflect community votes, not an independent assessment of ability. Automated or manipulated voting is not allowed. Payment does not buy votes or preferred placement.

Connections and opportunities

MSR does not provide in-app private chat or comments. Sharing an adult athlete’s contact email requires their consent and staff approval. Professional approval does not override an athlete’s privacy settings. You decide whether to pursue an opportunity and should check its details before making arrangements.

For a private school connection, guardian authority, school authority and email-sharing permission are reviewed separately. Schools do not receive guardian evidence documents. A parent may decline contact or withdraw their connection or contact consent in School connections.

Problems, refunds and consumer rights

Nothing in these terms excludes, restricts or modifies rights or remedies that cannot lawfully be excluded, including under Australian Consumer Law. If a service fails a consumer guarantee, you may be entitled to a remedy, including a refund, depending on the circumstances. Cancelling future renewal does not remove those rights.

For a billing or refund review, use billing support or email contact@mysportsresume.com.au. Include your account email, the payment date and a description of the problem, but no card details or passwords. We assess requests under your applicable consumer rights; a statutory remedy is not conditional on buying another plan.

For a content or safety concern, use Help & support and retain your request reference. Ordinary support is not monitored continuously. Call 000 for an immediate emergency.

Content review and account restrictions

We may restrict content or access where reasonably necessary to address a breach of these terms, a legal requirement or a safety or security risk. We will consider the seriousness of the issue and its effect on other users. Where appropriate, we will explain the reason and how to ask for a review; urgent safety or legal action may need to happen first.

You can ask support to review a decision and provide relevant information. Restricting an account does not remove your consumer rights. We do not promise uninterrupted service or a particular sporting outcome, but this does not limit any guarantee the law provides.

Privacy, leaving and changes

The privacy policy explains collection, service providers, overseas handling, retention and requests to access, correct or delete information. You can request account deletion at Delete account. We check authority, billing and any necessary retention before completing the request.

We will publish the date of revised terms and explain material changes before asking you to agree where required. This page does not authorise a price increase or rewrite an existing acceptance. Contact us if a change affects a membership you already paid for.