KNOW WHO YOU’RE
CONNECTING WITH.
Paying for membership never buys a verification badge, a higher talent ranking or a guaranteed opportunity.
| Label | What it means | What it does not mean |
|---|---|---|
| Publicly sourced club | Information came from a named public source. | The club has joined MSR or approved a representative. |
| Organisation approved | Staff have checked the organisation and the representative’s authority. | Every claim, event or athlete statistic is independently verified. |
| Professional approved | The relevant role and evidence were reviewed, with expiry where applicable. | Guaranteed safety or a promised contract. Relevant sport accreditation must also be current. |
| Club-supplied profile or opportunity | A registered club account supplied the information. | Independent verification of the club, representative or opportunity. Check details before committing. |
| Self-reported | The athlete or guardian supplied the information. | Official results or a coach endorsement. |
Discovery and applications are your choice
Adult athletes can enable player-manager discovery and apply to club opportunities. A managing parent or guardian makes these choices for a junior. Discovery shows a limited sporting summary to checked player managers. Applications share only the sporting summary the adult or parent previews and approves. Neither choice releases contact details or private media.
Public Showcase is a separate choice for each clip. Publishing a clip does not enable player-manager discovery or contact with a child.
A separate parent-led school connection
When the school connection service is enabled, a parent or legal guardian can initiate a private connection for a child they manage with a specific verified school. MSR staff independently verify guardian identity and authority evidence before approving the connection. The school sees the child’s name only while the connection is currently approved and its representative has current authority. It cannot use this connection to search junior profiles.
Guardian evidence is stored privately for authorised staff review and is never provided to the school. A connection does not share the parent’s email. The school must make a separate contact request with a stated sporting purpose; the parent must explicitly consent to email sharing, and staff must independently approve the handoff. Current guardian authority, consent, connection and school authority are checked before access.
Parents can decline requests or withdraw their connection and contact consent. School connections shows the service’s current availability; it remains closed unless separately enabled. The process does not send automatic email notifications or provide in-app chat.
Adults and parents control contact
A club or checked player manager must explain the sporting reason for a request. The adult athlete or managing parent can accept with explicit email consent, decline or report it. Accepting gives the requester access to the managing account’s confirmed email for 14 days. No child’s contact details are shared and no message is sent automatically.
Stopping a request prevents future access through MSR. It cannot recall information a recipient has already saved. Earlier contact workflows and separate school connections retain their own approval requirements.
Report a concern
For immediate danger, call 000. For a platform concern, use the form below with the page or request reference and a brief description. Do not send identity documents or sensitive media unless staff provide an appropriate secure process.
Report a platform concernThis support queue is not monitored continuously.
Privacy and data handling · Request account deletion · Professional verification